Suppliers of: Reception Desk Windows communication windows cash desk windows security counters security windows bullet proof screens
We provide physical security products and services to protect sites against criminal and terror attacks. Our products have been tried and tested for over 30 years and are designed to provide full comprehensive levels of protection for employees and company assets, protecting against attacks, intrusions and theft.
We adopt a consultative approach to clients, using a combination of standard and bespoke physical security products to provide organisations of all size with total peace of mind.
Our network of nationwide engineers can provide service and maintenance on ours and third-party products, avoiding costly and unplanned expenditure, keeping you fully operational at all times.
BIM and In-House design capabilities:
Safetell can provide a free design service to specifiers including BIM and CAD files. Please contact us for further information.
CPNI Accredtation:
Our products comply to the most rigourous standards including CPNI accreditation.
Safetell product ranges include:
Door Automation:
We specialise in providing professional door automation solutions for businesses. Our focus is on delivering high-quality products that meet your specific requirements and provide reliable automation for your doors.
Security Doors:
Timber, steel and glazed security doors are available at a range of security levels.
- Glazed Security Doors
- Stalwart Steel Doors
- Timber Security Doors
Screens & Counters:
Protect staff with moving screens, fixed glazing and transfer windows at a range of security levels.
- Moving Screens/Counters
- Pay Windows
- Fixed Glazing & Screens
Security Walling and Partitioning:
Security walling and glazed partitioning for a range of applications and security specifications.
- Panic Rooms / Safe Rooms
- Guard Houses
- ATM Pods
- Security Glazed Partitions
- Secondary Security Glazing
Entrance Control:
A range of Building & Site entrance security solutions to mitigate risk of tailgating, unauthorised access and entry with weapons.
- Speed Gates
- Full Height Turnstiles
- Swing Gates
- Security Passdoors
- Tripod Turnstiles
- Access Control Systems
- Revolving Doors
- Security Portals
Transfer Units:
Transfer of cash, bulk items and valuables from a secure area to a non-secure area without compromising the safety of staff or assets.
- Speech Transfer Systems
- Extending Transaction Drawers
- Pay Stations
- Cash Scoops
- Nightpay Drawers/Hatches
- Vision Panels
- Meridien Transfer Units
- Hopper Transfer Units
Cash & Asset Protection:
We provide a range of solutions for cash protection, cash recycling and cash in transit.
- Cashier Pedestal
- Smoke & Dye Protection
- Cash Tray Inserts
- Cash Drawers
Further technical information in available on the Safetell website or through the BPi download Library.
Safetell Strengthens Security to improve colleague safety at One Stop Store
With over 1,000 stores throughout England and Wales, One Stop has been a trusted part of local communities for decades. Operating independently under Tesco ownership since 2003, the chain provides everyday essentials and convenient services such as Post Office access and parcel collection. Backed by a dedicated team of more than 10,600 employees, One Stop is a key player in the convenience retail sector.
Challenge
One Stop faced an increase in criminal activity at one of their stores, ranging from petty theft to more serious offences. These incidents left employees feeling vulnerable, which also impacted morale and store operations. These incidents impacted the colleagues and customers, highlighting the need for a more robust security solution.
One Stop Before Installation
Solution
To address these security challenges, an attack-resistant screen and a security door were installed. The screen acted as a sturdy yet transparent barrier, allowing staff to interact with customers seamlessly while offering critical physical protection for staff and counter areas, effectively deterring potential threats and unauthorised access. Paired with the security door, this solution delivered a well-rounded level of protection that was both efficient and practical. Easy to install, highly functional, and visually appealing, this setup perfectly addressed One Stop’s security requirements.
“Morale has improved significantly. The day the screens were installed, it felt like a weight was lifted off the team’s shoulders.”
Area Manager
One Stop After Installation
After
Outcome
Reduced Incidents: Serious incidents, such as counter breaches, were significantly reduced, creating a safer and more secure store environment.
Enhanced Staff Security and Morale: Staff felt significantly more secure, fostering a more positive working environment.
Improved Store Performance: The enhanced security environment led to greater operational stability, and a more efficient and safer store atmosphere.
“Since the screens were installed, my colleagues and I feel much safer. It has created a better working environment.”
Store Manager, One Stop
One Stop After Installation
After
Conclusion
The installation of Safetell’s security screens at One Stop has greatly improved staff safety, reduced incidents, and enhanced the overall working environment. These measures have created a more secure and supportive atmosphere, showcasing the effectiveness of Safetell’s solutions in improving security within the retail sector.
“One Stop have been working in partnership with Safetell since 2021 deploying Colleague Protection Screens into stores. Since we have begun installing the screens, there has been a reduction in serious incidents in stores where the security measures have been deployed.
Feedback from colleagues in our stores has been positive. As we progress with our security strategy, we look forward to continuing our collaboration with Safetell to ensure our stores and colleagues are protected.”
Gary Davison, UK Security Operations Manager
Safetell Enhances Security and Accessibility For International School
With renewed concerns about terror attacks and other threats facing our schools, many educational institutions are looking for innovative solutions that ensure the safety of their students and staff. After successfully installing ballistic fencing and a guardhouse at a prestigious international school in London, Safetell was contacted once again to improve the security of the school’s reception area.
The primary challenge was to provide a secure area that effectively managed the flow of individuals in and out of the school while preserving the aesthetic and accessibility of the historic building.
Challenge
The client initially approached Safetell through a security consultant, who had previously engaged with the school but was different for this particular project. The school recognised the need to enhance security at its public entrance while maintaining the integrity of its historic listed entrance doors. Safetell was asked to create a secure interlock system using glazed partitioning and automated doors (EN1627 RC4 Glazing – Attack glazing), allowing only one door to open at a time to assess the security risk of incoming visitors before granting access to the reception area.
The project also involved the installation of a fire door and an additional swinging/sliding door at a staff entrance, both concealed behind listed timber doors. Due to the unique architectural and structural constraints of the building, the entire solution had to be highly bespoke, making the design phase particularly intricate and lengthy.
Solution
To address these challenges, Safetell devised a comprehensive solution that comprised a secure lobby with interlock doors positioned behind the school’s original front entrance doors. The automated doors were designed to ensure that only one door could open at a time, enabling a controlled and secure entry process. The glazing used for the partitioning met EN1627 RC4 standards for attack resistance. This bespoke solution was tailored to fit the building’s unique requirements, which included accommodating structural columns, roof configurations, and other architectural constraints. The entire project spanned from 2018 to 2023, with extensive efforts invested in agreeing upon the design, security risk levels, and aesthetics. The actual installation, including door automation, was completed within 2-3 weeks.
Outcome
The challenges faced during this installation revolved around designing a system that simultaneously provided the required level of security and allowed for the smooth entry and exit of visitors, including those with mobility challenges. Safetell leveraged its decades of design expertise, specialized products, and ongoing communication with the client to gain a deep understanding of their specific needs.
Ultimately, the client was highly satisfied with the result. The secure interlock system seamlessly blended with the historic aesthetics of the school’s entrance while significantly enhancing security. As a testament to the success of this project, plans for an additional project in the near future were initiated.
Continuity from Previous Project
This project was a continuation of Safetell’s partnership with the school. In a prior engagement, the school sought to proactively address security risks, ranging from low-level threats to potential attacks involving firearms and vehicles. The primary challenge was to secure the school’s perimeter while maintaining an open and inviting environment for the children to play.
Safetell collaborated with the school and the main contractor to design and manufacture a ballistic boundary system that incorporated ballistic-resistant walling and discreetly positioned PAS 68 bollards. This system served as a shield, preventing large vehicles from ramming into the school. The walling itself consisted of bullet-resistant armour and glass to safeguard against firearm attacks.
To maintain outward visibility and light transparency while obscuring views into the school, mirror-coated glass and vertical architectural fins were employed. The design also had to blend seamlessly with the surrounding environment, ensuring a sympathetic aesthetic. Green lights were strategically added to create an attractive illumination along the boundary.
Safetell also constructed a guardhouse using its LPS-accredited CityWall system and Stalwart doors to provide security officers with a dedicated space to receive visitors and monitor activities inside and outside the school.
Conclusion
Safetell’s collaboration with this prestigious UK school is a testimony to its proficiency in addressing complex security challenges while maintaining architectural aesthetics and accessibility requirements. The successful implementation of secure interlock systems and ballistic boundary solutions underscores the company’s commitment to providing tailored and effective security solutions for educational institutions and other sectors facing similar security concerns.
As a result, Safetell continues to build on its strong relationship with the school, with plans for additional projects on the horizon.
