JAGA UK
KRIEKELS HOUSE
LOWER ROAD TRADING ESTATE
LEDBURY
HEREFORDSHIRE HR8 2DJ
Tel: 01531 631533
Fax: jaga@jaga.co.uk
Suppliers of: jaga radiators, Hybrid LST radiators, low surface temperature radiators, trench heating, decorative radiators, designer radiators, trench heaters, flat fronted trench convectors, fan assisted radiators, low water content radiators, perimeter heating
JAGA UK
The UK distributor of the award-winning, energy efficient heating, cooling and ventilation solutions offered by Jaga NV. Designing products with our climate in mind. Jaga products include LST (low surface temperature) radiators, radiators specially designed for use with heat pumps, fan assisted dynamic heating and ventilation systems, trench and perimeter heating products and designer radiators. The Jaga range is suitable for new build or refurbishment work in homes, offices, hotels, residential healthcare and social housing, hospitals, public buildings, schools and colleges and educational building projects. Our mission is to help our customers design and deliver successful construction and refurbishment projects by
- Supplying innovative building products and solutions
- Providing excellent support and technical expertise
- Delivering flexible, reliable logistics and outstanding customer services
- Use the companies 5 values: Respect Nature, Awake the Artist, Dream a Future, Create Emotion & Building Bridges to develop our products and inform all decisions
Useful Links:
Product Selection Tool: Click here
Output Calculator: Click here
Main Product Ranges:
Jaga Heating & Cooling Products
Jaga offers a wide range of 2-in-1 heating and cooling systems, that not only warm an interior, but are quick to adapt to cooling until the desired temperature is reached. Jaga products built with the cooling function are highly responsive to temperature changes, making them the ideal solution for warming in the winter, and cooling in the summer.
Jaga LST Radiators (Low Surface Temperature)
Jaga offers the UK’s most comprehensive range of high quality Low Surface Temperature (LST) radiators, each with a safe-to-touch casing, rounded corners and fully concealed valve connections. Some models can be designed with fully concealed pipework, anti bacterial coating and continuous casings as well as the options for pencil-proof grilles and re-enforced casing. LST radiators are perfect for use in all public locations, but especially in schools or healthcare environments such as care homes, where safety and care are of paramount importance.
Jaga Trench & Perimeter Heating
Trench and perimeter heating options allow you to maximise available floor-space and offer unobstructed views without losing valuable heat output. Ideal for countering draughts from the glazed windows commonly found installed at modern office developments, Jaga’s sub-floor trench options start from a depth of just 6cm, with stylish above-floor perimeter options available where required.
A wide range of Jaga heating solutions not only successfully warm an interior, but can also be used in conjunction with Jaga’s demand controlled mechanical ventilation solution, Oxygen. The ability to ventilate means fresh, clean air is constantly pumped into a room, boosting the indoor air quality of any interior – removing excess moisture and pollutants in the air. Jaga Oxygen constantly monitors the air to ensure optimum indoor air quality is maintained without over ventilating which can cause wasted energy.
Jaga also offers a range of designer, freestanding, wall mounted and towel radiators. Jaga UK is the trading name of Jaga Heating Products (UK) Ltd.
Further technical information and useful resources are available on the Jaga website or via the BPi download library
Jaga Briza Net Zero has won the prestigious German Design Award 2025
Jaga Briza Net Zero has won the prestigious German Design Award 2025 in the category “Excellent Product Design – Energy”.
With their extremely slim and versatile design, the Briza Net Zero heat pump radiators offer outstanding performance, enabling the use of modern, eco-friendly heating and cooling systems in any architectural setting or renovation project. With the Net Zero heat pump radiators, Jaga introduces a new design DNA characterized by slimness, clarity, and variety. They are available in three different looks, various placement options, and a wide range of colors. Like a chameleon, the Net Zero radiator can adapt to any individual style and architecture.
We are proud to announce that the Jaga Briza Net Zero has won the prestigious German Design Award 2025 in the category “Excellent Product Design – Energy.” This important recognition highlights our shared commitment to innovative and sustainable heating and cooling solutions, with design playing a central role. The jury was particularly impressed by the slim, elegant design of the Briza Net Zero, which effortlessly adds aesthetic value to any space. The clean lines and use of high-quality materials emphasize our dedication to modern design.
Additionally, the simple app control, rapid responsiveness, and excellent heating and cooling performance ensure that the Briza Net Zero provides a high level of comfort all year round.
Jaga DBH: Tips for Smooth and Efficient Operation
Jaga heat pump radiators with Dynamic Boost Hybrid (DBH) technology are a step beyond traditional radiators. Equipped with Jaga’s DBH booster set—an electric fan system designed specifically for Low-H2O radiators—they deliver increased heating capacity without requiring a larger radiator. Plus, they offer the added benefit of optional low-energy cooling.
Because heat pump radiators with DBH differ from conventional steel panel radiators, we often receive questions about how they work. So if you’re considering installing them, you may find our FAQs blog useful. Or if you already have them in place, read on for helpful insights and answers to common questions.
What’s the difference between TPT and ACO configuration?
DBH has a simple, push-button control panel to adjust settings and modes, with automatically dimming, coloured LED lights to indicate the selected setting. The way this control panel operates varies slightly depending on the configuration you choose. When ordering your hybrid product, you must select your preferred configuration as this is pre-set by our factory during manufacture.
TPT (Temperature control)
This configuration has a mode button which can be used to switch between heating and cooling modes. Thermal activators run once the water temperature is above set-point (28°C is default) and the measured room temperature is below the set-point, speeding up and slowing down to achieve the desired room temperature. Boost mode can be activated where thermal activators run at maximum speed for 15 minutes.
ACO (Auto-changeover)
This configuration automatically switches between heating and cooling thanks to its accurate room and water temperature sensors. Thermal activators run based on the water temperature and chosen fixed speed. The ACO mode has 3 operating positions (speed 1, 2 & 3), and Breeze mode can be selected whereby the thermal activators operate independently of water temperature, helping circulate the air in a room.
Why aren’t my fans running?
DBH upgrade set
Check that your heating system is switched on.
Ensure the TRV head on your radiator is set at 5 to allow full water flow.
If you’ve checked the points above and the fans are still not running, this could be due to the water temperature. Briefly push the Mode button and if the LED lights start flashing or blinking, it means there is low water temperature in heating mode, or the water is too warm in cooling mode. To solve this issue, simply increase or decrease the water temperature setting on your heating system.
Check that the radiators air temperature sensor is visible below the bottom of the radiator casing. If it’s not, you may have to remove the casing to see where the sensor is and move it accordingly. You may also need to check that the water temperature sensor is correctly fitted between the fins of the heat exchanger and not on the pipework outside the brackets. Note: please refer to the fitting instructions to remove the radiator casing.
Why is my radiator making a ‘ticking’ noise when the fans are running?
There may be a foreign object stuck under the fans from installation. Remove the radiator casing and check beneath the fans for any objects or debris. We would advise that you have your radiators serviced every year to ensure they’re running as efficiently as possible.
Why are my fans making a noise all the time?
This noise may not be the fans, but the volume of water being pushed through the system may be too high. This problem occurs if the heating system wasn’t balanced correctly at time of installation. A further problem that might occur from your system not being properly balanced is that some radiators may not get as warm as others as they are not receiving the same water flow, so contact your installer to have this checked out. If you don’t know your installer, you can find a local JagaPro Installer here.
Why are the lights dimly flashing on my control panel and why aren’t my fans running?
This may be because the air and water temperature sensors are incorrectly fitted or not fitted at all. Please contact your installer to have this checked out.
Why do my fans run for so long after the heating has gone off?
This is simply down to the length of time it takes for the water temperature in the heating element to drop below 28°C, which is the default water temperature setting. Once the water temperature has cooled down, the fans will stop running.
Why are my fans coming on in the middle of the night even when the heating is off?
If you have an ACO configured DBH unit, the fans might run more regularly because the water and room temperatures are set so close together. The DBH unit will automatically switch between heating or cooling when the water temperature is either 4°C above or 2°C below room temperature, and the fans will run at the speed last selected. To prevent the fans from running through the night, try and adjust the water temperature setting on your heating system so that the differential is higher between the water and room temperature.
GET IN TOUCH
If we didn’t answer your question here, please refer to your fitting instructions or contact your installer for further guidance. Alternatively, you can contact our technical experts by calling 01531 631533.
