CISTERMISER LTD
Suppliers of: Manufacturers of commercial washroom solutions, remote monitoring of water temperature, urinal flush control valves, urinal flush controls, WC cistern flush controls, hands free basin tap, infrared basin taps, spouts, water management, water controls.
Cistermiser designs, manufactures and distributes a wide range of innovative and effective water and energy saving solutions for the commercial washroom. Our range includes urinal flushing valves, non-touch WC flushing valves, infrared taps and spouts, sensor and mechanical showers, washroom water and energy control systems and limescale prevention. We aim to ensure that the needs of our customers are clearly understood and met through our product development programme, alongside responsive and helpful customer service.
BIM Files: We can supply BIM files on request. Please contact us by email: sales@cistermiser.co.uk or call us: 0118 969 1611
Product Ranges:
Urinal Flushing
Cistermiser is synonymous with urinal control valves. Our range includes flow valves to control the supply to cisterns, plus automatic direct-flushing valves that use infrared sensors to detect user occupancy.
- Hydraulic Control Valve: The Hydraulic Control Valve is an automatic urinal flush control valve. The valve uses a unique and simple mechanism which prevents water waste by ensuring that the auto-flush cistern will only fill and can only be flushed, after the washroom has been used.
- Infrared Control Valves IRC: Infrared Control Valve IRC automatically manages the supply of water to a urinal cistern. The unit employs motion-sensing infrared to control valve operation and reduce water consumption by over 80%. The PIR sensor detects movement and activates the solenoid valve, allowing water into the urinal cistern.
- Direct Flush Valve: Direct Flush Valve is an infrared sensor-controlled, mains-flushing urinal valve. The Direct Flush automatically flushes the individual urinal after use, ensuring the highest level of hygiene from the minimum volume of water. The cost-effective solution ensures maximum urinal hygiene and water efficiency. Direct Flush removes the need for the auto-flush cistern and associated plumbing used in traditional urinal installations, which flush all urinals intermittently even if they have not all been used.
Toilet Flushing
Our WC range includes valves for toilets that use a traditional cistern plus direct-flushing systems for busy washrooms that require immediate re-flush. We also offer anti-vandal controls for demanding environments.
- Easyflush: Easyflush Wave or Walkaway features a hands-free and water-conserving toilet cistern flush and fill valve which are two interlinked valves in one: a lift/drop valve which empties the cistern and a delayed action float valve which controls refilling. It also includes an integral overflow pipe to prevent flooding.
- Easyflush Direct: Easyflush Direct is an electronic flushing system for WCs that removes the need for a WC cistern, by taking its water feed straight from the mains supply. This means there is no cistern to be refilled and a second flush can be activated immediately. A hygiene flush can also be activated to maintain the cleanliness of the WC.
Infrared Taps
Cistermisers’ range of infrared sensor taps are easy to install, as retrofit or new build installations. They help to improve hygiene and prevent the transfer of pathogens with non-touch controls. With an infrared tap, the water only runs while your hands are within range, so these taps reduce wasted water, increase efficiency, save energy and reduce costs, while maintaining reliability and high performance.
- Vecta+ Sensor Tap: The Vecta+ Sensor Tap range provides the optimum in high hygiene standards, through their non-touch, infrared control activation. This reduces the risk of cross contamination, while reducing water usage, increasing efficiency, saving energy and minimising costs.This tap is packed with safety features, including a safety shut off, which automatically activates after 60 sec of continual water flow and a smart shut-off which will respond to a power outage, by preventing the water flow, minimising the risk of flooding. The Vecta+ Sensor Tap is available in stylish chrome and is easy to install, as retrofit or new build installations. The highly intelligent electronics, safeguard against misuse and vandalism, while offering an unwavering reliability which is required within a commercial washroom environment.
- Vecta+ Sensor Mixer Tap: The Vecta+ Sensor Mixer Tap provides the optimum in high hygiene standards, through their non-touch, infrared control activation. This reduces the risk of cross contamination, while reducing water usage, increasing efficiency, saving energy and minimising costs.This tap is packed with safety features, including a safety shut off, which automatically activates after 60 sec of continual water flow and a smart shut-off which will respond to a power outage, by preventing the water flow, minimising the risk of flooding. The Vecta+ Sensor Mixer Tap is available in stylish chrome and is easy to install, as retrofit or new build installations. The highly intelligent electronics, safeguard against misuse and vandalism, while offering an unwavering reliability which is required within a commercial washroom environment
- Vecta+ Sensor Spout Tap: The Vecta+ Sensor Spout Tap provides the optimum in high hygiene standards, through their non-touch, infrared control activation. This reduces the risk of cross contamination, while reducing water usage, increasing efficiency, saving energy and minimising costs.This range is packed with safety features, including a safety shut off, which automatically activates after 60 sec of continual water flow and a smart shut-off which will respond to a power outage, by preventing the water flow, minimising the risk of flooding. The Vecta+ Sensor Spout Tap is available in stylish chrome and is easy to install, as retrofit or new build installations. The highly intelligent electronics, safeguard against misuse and vandalism, while offering an unwavering reliability which is required within a commercial washroom environment
- Novatap: The Novatap offers the optimum in hygiene standards by boasting an automatic 12-hour hygiene flush feature, that is easy to set up, to prevent the build-up of stagnant water which can harbour legionella if not flushed regularly, while the non-touch, infrared control activation reduces the risk of cross contamination, while cutting water usage, increasing efficiency, saving energy and minimising costs. The Novatap is easy to install, as retrofit or new build installations and has been intelligently designed with an external solenoid to ensure quicker servicing and a safety shut-off, which automatically activates after 60 sec of continual water flow to minimise the risk of flooding. The highly intelligent electronics, safeguard against misuse and vandalism, while offering an unwavering reliability which is required within a commercial washroom environment.
- The Vecta+ Shower Panel range: The Vecta+ Shower Panel range are light weight, surface mounted and pre-plumbed ready to be installed. Perfect as retrofit or new build installations. The range includes a hygienic non-touch sensor activated panel (SSPV) and a traditional mechanical push-button panel (MSPV). Both of these models include a sustainable 8lpm flow rate regulator as standard, with the water set to continually flow for 30 seconds, to reduce water wastage, increase efficiency and save energy, while offering a more sustainable, economical, commercial shower. Furthermore, these sleek slim-line showers have a patented 42 pin shower head nozzle fitted as standard, to reduce limescale damage on the shower head and gives users a rain effect shower experience. This stylish range has concealed fittings within the panel, making general maintenance easy. In addition, they are offered with an exceptional 10 year manufacturing warranty, providing the confidence that these are built to last.
Washroom Controls
Sensazone is an intelligent leak prevention system for commercial washrooms. It has been specifically designed with non-invasive infrared motion sensors, which automatically open the water outlets, allowing water to freely flow when the washroom becomes occupied.
Sensazone will fully protect buildings against the risks associated with water damage or flooding from faulty water outlets or vandalism, crucially closing off the water when no motion is detected. Once installed this smart solution will continually operate and offers unlimited daily activations during any 24-hour period. Sensazone could not only reduce a buildings insurance premium but will also minimise utility bills and water wastage. Sensazone is a unique and versatile solution that can also be seamlessly integrated into lighting and fan controls if required.
Limescale Prevention
Combimate from Cistermiser is a thoroughly proven limescale prevention device, designed to protect appliances in hard water areas and to reduce the effects of soft water corrosion.
- Combimate: Combimate is a user-friendly domestic limescale prevention device that uses Combiphos to deliver guaranteed prevention of limescale and soft water corrosion water control, with no moving parts. This can be for a single appliance or the entire house water supply. Combiphos is a tasteless, 100% food grade material, approved by the FAO/WHO, that prevents scale build-up and soft water corrosion in combination boilers and other domestic hot water appliances.
- Combiphos: Combiphos is a polyphosphate compound specifically developed to provide the most effective limescale prevention in flow-through installations. Polyphosphate dosing has been safely used to treat water throughout the world for many years. Every 12 months, the Combiphos needs to be replaced in the Combimate, to ensure the ultimate protection against limescale.
Remote Monitoring:
Temperature Monitoring Units (TMUs) delivers continual automatic wireless monitoring, providing temperature readings on a computer screen, in order to track and monitor hot and cold water temperatures in pipework systems which are critical to risk assessments.
- LinkThru TMU: LinkThru TMU delivers remote monitoring of hot and cold water temperatures 24/7 and is designed to meet the practical temperature monitoring needs of facility managers and maintenance professionals, whilst providing unbeatable cost-in-use benefits to satisfy finance requirements.
LinkThru TMU enables cost-effective, data capture, analysis, reporting, alarms, notifications and auditing as part of a Legionella control regime, using Temperature Monitoring Units (TMUs) placed at sentinel points.
Using Sigfox (IoT) radio network, without reliance on wi-fi or existing LAN infrastructure, LinkThru TMU is the best way to ensure compliance with legislation to accurately monitor water temperatures throughout a building, protecting visitors and staff alike from the risk of Legionnaire’s disease.
Further Technical information is available to download from the BPi PDF library or via our web site
Cistermiser Welcomes Ofwat’s £100M Water Efficiency Fund
A Vital Step in Tackling the UK’s Water Crisis: Cistermiser Welcomes Ofwat’s £100M Water Efficiency Fund.
Cistermiser, one of the UK’s leading providers of water and energy saving management solutions, welcomes the launch of Ofwat’s £100 million Water Efficiency Fund as a crucial investment in securing the UK’s future water supply.
The fund, designed to accelerate water-saving innovations and initiatives, represents a significant step in addressing water scarcity and improving sustainability across homes and businesses.
With non-household water use accounting for a substantial proportion of demand, Cistermiser is urging decision-makers to prioritise proven technologies that deliver immediate and measurable savings.
Cistermsier’s range of Commercial Washroom products supports the prevention of constant water flow and a reduction of water usage in commercial buildings helping drive sustainability target achievement and a reduction in annual water costs.
Commenting on the fund, Richard Braid, Managing Director of Cistermiser, says: “We strongly support Ofwat’s Water Efficiency Fund and its potential to drive meaningful reductions in water usage. However, innovation doesn’t have to be complex – smart solutions like our infrared urinal controls and sensor-activated WC dual flush, are designed to prevent costly leaks and offer businesses a simple yet effective way to reduce water waste and enhance sustainability. If the UK is serious about addressing water shortages, we must embrace proven, readily available technologies alongside new innovations.”
Toilets are a major yet often overlooked source of water waste. The Waterwise Leaky Loos report estimates 1.5 million leaking toilets across the UK, each wasting up to 400 litres daily – enough to fill four million bathtubs. The main culprits are failing flush valve seals, faulty fill valves and dual flush issues.
This preventable problem fuels the UK’s water crisis, but innovation offers a simple solution. Cistermiser’s EasyflushEVO, is a revolutionary siphonic dual flush valve that eliminates leaks by removing the vulnerable below-waterline seal, reducing failures from debris, scale and wear.
As water companies and businesses look to meet ambitious efficiency targets, Cistermiser is calling for greater awareness of the financial and environmental benefits of upgrading to intelligent washroom controls. By installing EasyflushEVO, organisations can significantly reduce water bills while ensuring compliance with evolving sustainability standards.
For more information on Cistermiser’s range of solutions, visit www.cistermiser.co.uk
Cistermiser - Why Urinal Controls are an essential washroom addition
Shocking water waste in commercial washrooms:
Why Urinal Controls are an essential washroom addition
The scale of water waste in UK commercial buildings is staggering. According to Thames Water's latest smart meter data, over 23% of the total water delivered to non-household sites is classified as ‘continuous flow’ an indication of potential leaks, uncontrolled use, and sheer inefficiency.
With government targets mandating a 20% reduction in water consumption by 2038 under the Environmental Targets (Water) (England) Regulations 2022, businesses and building specifiers are under increasing pressure to improve water efficiency. One of the simplest and most effective ways to make an impact is through correct urinal control.
Thames Water’s analysis reveals that more than 1 in 8 business properties never stop flowing, meaning water is being used (or wasted) continuously, 24 hours a day. In 2023/24, their Smarter Business Visits identified uncontrolled urinals as one of the most significant sources of water wastage, alongside leaking toilets.
Data collected from 1,761 business visits showed that, on average:
• Each site saved 965 litres per day from fixing uncontrolled urinals
• Each site saved 3,735 litres per day from fixing leaking toilets
When extrapolated across thousands of businesses, the potential savings are vast. In just one case study from Thames Water’s investigation in 2022, fixing two uncontrolled urinals in a single business property resulted in saving thousands of litres per day.
With smart meters now installed in over 55,000 business properties, and every meterable business property expected to be covered by 2030, the evidence is clear: urinal control must be a priority for commercial buildings seeking to cut costs and reduce waste.
"Water wastage in commercial washrooms is an issue that’s too big to ignore," says Richard Braid, Managing Director at Cistermiser. "Uncontrolled urinal flushing is a prime example of unnecessary waste that businesses can tackle today with simple, proven solutions. The data from Thames Water highlights the sheer scale of water being lost. By implementing effective urinal controls, businesses can not only cut their environmental impact but also make significant financial savings."
Water wastage doesn’t just harm the environment - it costs businesses significant amounts of money. Uncontrolled urinals can flush as often as once every 3-5 minutes, 24/7 - amounting to hundreds of litres per urinal, per day. By implementing effective urinal control, businesses could save tens of thousands of litres per year per washroom. The financial savings are substantial, with commercial water rates increasing, a site with multiple urinals could be wasting thousands of pounds annually.
For businesses looking to take action, Cistermiser offers industry-leading solutions to prevent unnecessary urinal flushing and maximise water efficiency:
• Direct Flush: A smart infrared sensor that only flushes when the urinal is used, eliminating unnecessary water consumption and ensuring hygiene.
• IRC (Infrared Urinal Control): A ceiling or wall-mounted sensor that detects room occupancy, allowing urinals to flush only after use -reducing waste compared to traditional automatic cisterns.
These solutions provide quick, cost-effective fixes that can dramatically cut water usage, improve environmental performance and help businesses comply with upcoming water efficiency regulations. As Thames Water’s research highlights, uncontrolled urinals remain a major source of water wastage for UK businesses.
For more information on the Cistermiser range visit www.cistermiser.co.uk
